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Life Coaching Privacy Policy


HEART, FAITH & STRENGTH (“us”, “we”, or “HEART, FAITH & STRENGTH”, which also includes its affiliates) is the author and publisher of the internet resource (“Website”) on the world wide web as well as the software and applications provided by ‘HEART, FAITH & STRENGTH’, (together with the Website, referred to as the “Services”).

This privacy policy ("Privacy Policy") explains how we collect, use, share, disclose and protect Personal information of the Users, including the Practitioners (as defined in the Terms and Conditions) and the Users (as defined in the Terms and Conditions). By the means of this Privacy Policy we commit to protect your privacy and personal information that has been shared with us on the HEART, FAITH & STRENGTH Platform. Any Service availed by “You” through the HEART, FAITH & STRENGTH Platform is subject to this Privacy Policy and our Terms and Conditions. Any term used but not defined in this Privacy Policy shall have the meaning attributed to it in our Terms and Conditions.

By using the Services or by otherwise giving us your Information, you will be Deemed to have Read, Understood and Agreed to the Practices and Policies outlined in this Privacy Policy and agree to be bound by the Privacy Policy. You hereby provide your Consent for Collection, Use, Sharing, Disclosure of your Information as described in this Privacy Policy. We reserve the Right To Change, Modify, Add or Delete portions of the Terms of this Privacy Policy, at our Sole Discretion, at any given Time. If you do not Agree with this Privacy Policy, you are at liberty to opt out of the services provided by “Us” at any given time. If you use the Services on behalf of someone else (Such as your child) Or an Entity (Such as your employer), It would be assumed that “You” are Authorized by such Individual or Entity To:

(I) Accept this Privacy Policy on Such Individual’s or Entity’s Behalf, And;
(II) Consent on behalf of such Individual or Entity to our Collection, Use, Sharing, Disclosure of such Individual’s or Entity’s Information as described in this Privacy Policy.



We may collect the following information from and about users of our Services:

Information you provide to us. We may collect information you provide to us directly – for example, when you create a User Account, submit feedback, answer research questions, interact with HEART, FAITH & STRENGTH customer support

Services. This includes contact information, such as name, home and billing address, email address, and telephone number; demographic information such as date of birth, gender, race/ethnicity; payment details like billing address and credit or debit card number (for payment purposes only); identity-verification information; health-related information, such as information about your medical history, medical conditions, treatment options, physician referrals, prescriptions, lab results, lifestyle and personal preferences, or other related health information, such as your physical and emotional characteristics; other information, such as, audio, images, and video of you; log-in credentials (if you have a User Account); and any other information you choose to provide to us about yourself or others. Note: if you choose to allow other apps on your device to share information with our Services, we may collect information from those other apps (for example, photos, health information, and/or audio clips). 

Information about your use of the Services. We may collect information related to your use of and interaction with the Services, such as communications with Practitioners through the Services, Audio/Video communication and meetings with the Practitioners, whether you are a current User, a Practitioner, User Materials, and information related to your inquiries or requests. It shall be noted that such Audio/Video communication may be shared with the Users, Clients or the Practitioners on their request by HEART, FAITH & STRENGTH.

Information we collect automatically. When you interact with the Services, we may automatically collect information such as traffic data, logs, referring/exit pages, web page requests, location data, frequency and/or date and time of your activities on the Services, error information, clickstream data, IP address, usage data, and information about your Internet connection, device (such as a mobile device ID), connection speed, operating system, and/or browser. We may also collect information about your online activities over time and across third-party websites or other online services. Some of this data is collected using cookies and similar technologies.

Information we receive from social media services and other sources. We may collect information about you if you use any of the other websites we operate or the other services we provide. We may collect information from public sources, advertisers, partners, and other third parties (such as third party intermediaries, including Practitioners). We may also collect information about you through a social media or other third-party account, such as Facebook or Google (each, a “Third-Party Account”). For example, if you access the Services or create a User Account through a Third-Party Account, you may allow us to have access to certain information in your Third-Party Account. This may include your name, profile picture, gender, networks, user IDs, list of friends, location, date of birth, email address, photos, videos, people you follow and/or who follow you, and/or your posts or “likes.” Social media sites and other third-party sites, such as Facebook and Google, have their own policies for handling your information. For a description of how these sites may use and disclose your information, including any information you make public, please consult the sites’ privacy policies. We have no control over how any third-party site uses or discloses the personal information it collects about you. We may combine information we receive from social media services and other sources with other information we collect from and about you.



HEART, FAITH & STRENGTH may use information collected under Clause 1 above for the following purposes:

In order to provide a personalized browsing experience, HEART, FAITH & STRENGTH may use your Personal Information to improve its marketing and promotional efforts, to analyze usage, improve the content of HEART, FAITH & STRENGTH, product offerings, and to customize HEART, FAITH & STRENGTH’ content, layout, and services, in order to improve HEART, FAITH & STRENGTH with a view to optimize HEART, FAITH & STRENGTH for you and better tailor it to meet your needs.

HEART, FAITH & STRENGTH may track the IP address of your device and save certain User Data on your device in the form of cookies. HEART, FAITH & STRENGTH uses this data only to deliver web pages to you upon request, to customize the Website to your interests and to measure traffic within the Application. Please note that Sensitive Personal Information provided by you to HEART, FAITH & STRENGTH will not be provided to third parties without your consent. User data of a general nature such as information relating to user demographics may however be revealed to third parties.

With your express consent, we may share information regarding your geographical location to third-party advertisers to display more relevant advertisements to you on the Website.

To ensure a seamless experience at the Website for you and to ensure your maximum benefit and comfort, we use or may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including relevant advertising; (c) provide and monitor the effectiveness of our Services; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Services; (e) diagnose or fix technology problems on the Application; and (f) otherwise to plan for and enhance our Services.

We use certain third-party analytics tools to help us measure traffic and usage trends for the Services. These tools collect information, which is not personal or sensitive in nature sent by your device or our Services, including the web pages you visit, add-ons, and other information that assists us in improving the Services. We collect and use this analytics


information with analytics information from other Users in the form of anonymized logs, so that it cannot reasonably be used to identify any particular individual user.

We use certain information provided by you in order to facilitate communications between you and other HEART, FAITH & STRENGTH users.

We may anonymize your Personal Information (including Sensitive Personal Information) so that you cannot be individually identified, and provide that information to our partners. We may combine this information with content received from our other users, for research and development purposes in order to enhance the quality of our Services.

We may also use the information we collect in the following ways:

To provide, maintain, improve, manage and optimize our Services.

To communicate with you about the Services, your use of the Services, including by responding to your inquiries and requests and providing customer support or by sending you communications on behalf of your Provider and other health care providers to meet your needs. To verify your identity and administer your User Account.

To process your payments and fulfill your orders.

To research and analyze the effectiveness and functionality of our Services and better understand our user base. If we publish or provide the results of this research to others, such research will be presented in a de-identified and aggregate form such that individual users cannot be identified, unless you give us your consent to be identified.

To implement security features.

To provide you with technical support and customer service and troubleshoot any technical issues or errors.

In accordance with applicable legal requirements, advertise and market our Services and those of our third-party partners to you, including on third-party websites (subject to any opt-out preferences you have communicated to us).

To personalize the Services, including engaging in analysis and research regarding use of the Services to better understand your interests and needs and measuring the effectiveness of advertising and content we serve to you and others to deliver and customize relevant advertising and content to you.

To comply in good faith with our policies and any procedures, laws, and regulations which apply to us where it is necessary for our legitimate interests or the legitimate interests of others.

To protect the safety, rights, property or security of HEART, FAITH & STRENGTH, our users, employees, third parties, members of the public and/or our Services.

For any other purpose with your consent.



We may disclose your personal information under the following circumstances:

We may share Personal Information (including but not limited to, information from cookies, log files, device identifiers, location data, and usage data) with businesses that are legally part of the same group of companies that HEART, FAITH & STRENGTH is part of, or that become part of that group ("Affiliates").Our Affiliates may only use this information to help provide, understand, and improve the Services (including by providing analytics) and Affiliates' own services (including by providing you with better and more relevant experiences).

We also may share your Personal Information as well as information from tools like cookies, log files, and device identifiers and location data, with third-party organizations that help us provide the Services to you. Our service providers will only be given access to your information as is reasonably necessary to provide the Services. All the service providers and third parties engaged by HEART, FAITH & STRENGTH for providing the Services shall be bound by adequate confidentiality terms to protect the Confidential Information (that may be shared with such service provider/third party only to the extent allowed by this Privacy Policy) and the Personal Information of the User so that such information is not used in any manner not specified in this Privacy Policy.

While sharing any information with any third party for purposes other than providing the Services to you, we will remove parts of data that can identify you and share only anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that anonymized aggregated information which cannot be traced back to you.

Please note that only Personal Information or content that you voluntarily disclose and consent to posting to the Website, or post to any social media account owned and operated by HEART, FAITH & STRENGTH, will become available to the public. No other information provided by you is shared with the public. Once you have shared such information or made it public, the same may be re-shared by others, re-posted by HEART, FAITH & STRENGTH, or used by HEART, FAITH & STRENGTH for the purposes of promotion, analysis, research or studies.

HEART, FAITH & STRENGTH shall not ordinarily share the Sensitive Personal Information of a User to a third party without their prior consent. You agree that HEART, FAITH & STRENGTH may disclose your Sensitive Personal Information without obtaining your prior consent in the following limited circumstances:

To a court, governmental agency or authority, when it is requested or required by law or by such court or governmental agency or authority, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing the Terms of Service, this Privacy Policy, or for complying with the applicable laws and regulations.

To its Affiliates, officers and employees of such Affiliates, for the purpose of processing such Sensitive Personal Information on its behalf. HEART, FAITH & STRENGTH also ensures that the recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.



Cookies and similar technologies. When you interact with the Services, we (and third parties acting on our behalf) may automatically collect certain information about your browser, device, and use of the Services through cookies, pixel tags, web beacons, local storage, and other similar technologies. Cookies are small text files stored on your browser or device, which allow us to provide certain features of the Services, personalize your user experience, and advertise our Services to you. You can find more information about cookies at

Cookies are either:

• Session cookies: These are only saved on your computer during your online session and are automatically removed when you shut your browser - they typically keep an anonymous session ID that allows you to browse a website without having to check in to each page, but they do not gather any personal data from your machine; or

• Persistent cookies: A persistent cookie is saved on your computer as a file and remains there even after you exit your web browser. When you return to the website that produced the cookie, it may read it. For Google Analytics, we employ persistent cookies.

Our Cookies can also be categorized as follows:

Strictly necessary cookies: These cookies are required for you to use the website successfully, such as when purchasing a product and/or service, and cannot be disabled. The services accessible on our website cannot be delivered without these cookies. These cookies do not collect information about you that may be used for marketing purposes or to recall where you've been on the internet.

Performance cookies: These cookies allow me to monitor and optimize the performance of my website. For example, they enable me to track visitors, identify traffic sources, and determine which sections of the site are the most popular.


Functionality cookies: These cookies enable my website to remember your preferences and deliver additional services. For example, I might be able to give you news or updates on the services you use. They may also be used to offer desired services such as watching a movie or leaving a comment on a blog. The information collected by these cookies is normally anonymized.

You may be able to set your browser to manage cookies and similar technologies, or to alert you when cookies are being sent. Because each browser is a little different, we encourage you to check your browser’s “Help” feature to learn how to manage cookies. For more information about managing cookies, please visit If you disable or refuse cookies, please note that some parts of the Services may then be inaccessible or not function properly. Because we and third parties may use non-cookie technologies with your browser or device, browser settings that block cookies used in isolation may not affect the functioning of those technologies.

Mobile devices often include settings to help you manage how your device collects and shares information for advertising purposes. For more information on how to manage those devices settings, please visit the Network Advertising Initiative’s mobile choice page at

Tailored advertising. We may engage third parties to serve tailored advertisements for our Services on our behalf on third-party websites and applications. You have certain choices about how your information is used for this purpose. To learn more about tailored advertisements or to opt out of participating companies, see the Digital Advertising Alliance’s opt-out program at or the Network Advertising Initiative’s opt-out page at We make no representation about the accuracy or effectiveness of these opt out mechanisms. You can opt out of Google Analytics through its currently available opt-outs for the web. Please note that if you choose to opt out, you will continue to see ads, but they will not be based on your interests. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. 

“Do Not Track” signals. “Do-not-track” (“DNT”) is a setting offered by some web browsers. DNT signals are not yet uniform, so we, like many other website operators, do not currently recognize or respond to DNT signals.

Marketing communications. If you do not wish to receive marketing communications from us, you can check certain boxes on the forms we use to collect your data or under your User Account page and/or follow the instructions in our marketing emails. You may also send us a return email asking to be omitted from future email distributions. Regardless of your indicated email preferences, we may send you administrative emails regarding the Services, including, for example, notices of updates to our Terms of Use or this Privacy Policy, appointment reminders, and other information related to your User Account.


Location information. You can choose whether or not to allow our Services to collect real-time information about your device’s location through the device’s privacy settings. If you do not authorize us to collect location information, some parts of our Services may be inaccessible or not function properly.

Social media and other Third-Party Accounts. To control the information you share with us when you follow us, like our posts, or otherwise interact with us on social media, you can adjust your social media account settings related to how your information is shared. If you access the Services or create a User Account through a Third-Party Account, please consult the settings in the applicable Third-Party Account to control how the provider of the Third-Party Account shares information with us.

Push notifications: If your device is configured to receive push notifications, we may send you push notifications. If you no longer wish to receive these types of communications, you may turn them off through your device settings.

Other choices. You can review and change certain of your information by logging onto our Services and visiting your User Account. Depending on your jurisdiction of residence, you may have certain rights to access, delete, or correct your information. Your rights will be subject to applicable exceptions, and we will need to verify your identity before processing your request. If you would like to submit a request relating to your data, please email us at

Please note that if you delete your User Account, Service providers, including Practitioners, and other affiliates may still have the right to retain information under applicable law, regulations, or their own retention policy. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. 



For any content that you share on our Website's discussion forum or through other communications with us, that contain Intellectual Property Rights, like photos and videos ("IP Content"), you specifically grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license ("IP License") to use such User Content for the purpose of providing the Services to you. This IP License will end when you delete such IP Content or your User Account. This Clause does not apply to images, videos or other content containing Intellectual Property Rights, shared only with your Expert while availing the Services.

When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be made available to others).



Subject to applicable law, all information (and copies thereof) collected by HEART, FAITH & STRENGTH, including without limitation Personal Information, User Data, and other information related to your access and use of the Services, may be retained by HEART, FAITH & STRENGTH at least for a period of 7 (seven) years from the date of disclosure by you, including but not limited to, for purposes such as compliance with statutory or legal obligations, tax laws and potential evidentiary purposes in accordance with applicable law and for other reasonable purposes such as to implement, administer, and manage your access and use of our Services, or resolution of any disputes.



Any information shared by you during personal coaching ("Confidential Information") shall be excluded from the definition of Personal Information and shall not be collected/used in the same manner as Personal Information as mentioned in above clauses.

Your Confidential Information shall not be disclosed or shared by HEART, FAITH & STRENGTH, its employees, its agents or any third party contractors, including Experts with any third party, either orally or in writing, except in the following circumstances:

If HEART, FAITH & STRENGTH believes that there is a significant/ real/ imminent threat or risk to your health, safety or life or to the health, safety or life of any other person or the public ("Red Flags");

If HEART, FAITH & STRENGTH is required to share such Confidential Information to any authority by law; and

If you have claimed a health care insurance and such Confidential Information is required by the insurer.

In case of Red Flags, HEART, FAITH & STRENGTH may share your Confidential Information and Personal Information with your employer, institution or other entity enabling you to access our Services.




Please make sure that you maintain the secrecy of your account information. No method of transmitting or storing electronic data is ever completely secure, and we cannot guarantee that such information will never be accessed, used, or released in a manner that is inconsistent with this policy. We expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing, or otherwise offering any definitive promise of security in connection with your Information. You are responsible for maintaining the secrecy of your account information at all times.

You are solely responsible for maintaining confidentiality of your password and user identification to access your User Account ("User Credentials"). You shall be solely responsible for all activities and transmission performed by you through your User Credentials. HEART, FAITH & STRENGTH assumes no responsibility or liability for your improper use of your Credentials or information contained in your User Account.



The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of HEART, FAITH & STRENGTH. We are not responsible for the content of any Linked Site, including, without limitation to, any link contained in a Linked Site, or any changes or updates to a Linked Site.

HEART, FAITH & STRENGTH does not intend the Linked Sites to be referrals to, endorsements of, or affiliations with the linked entities.

On accessing the Linked Sites, you shall be governed by the terms of use, privacy policy and such other additional policies of the Linked Sites. You further acknowledge and agree that HEART, FAITH & STRENGTH shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, advertising, products, services or other materials available on or through any Linked Sites or for any errors, defamatory content, libel, slander, omissions, falsehoods, obscene content, pornographic material, or any profanity contained therein.



Updating and deleting your information: You may request access to your Personal Information and request its update by writing to us at and we will respond within a reasonable time. If granted by applicable law, you may have the right to seek deletion of your Personal Information in our possession by writing to us. However, if you request deletion of your Personal Information, we will not be able to provide you the Services, as we require access to your information in order to provide you the Services.

When you update information, however, we may maintain a copy of the unrevised information in our records. Please note that some information may remain in our private records after your deletion of such information from your User Account. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally.



Your Personal Information is maintained by HEART, FAITH & STRENGTH in electronic form on its equipment. Such information may also be converted to physical form from time to time. HEART, FAITH & STRENGTH takes all necessary precautions to protect your personal information both online and offline, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of HEART, FAITH & STRENGTH’s business.

No administrator at HEART, FAITH & STRENGTH will have knowledge of your password. It is important for You to not to share your password with anyone to protect yourself against unauthorized access either through your computer or your mobile phone. Be sure to log off from the Website when finished. HEART, FAITH & STRENGTH does not undertake any liability for any unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify HEART, FAITH & STRENGTH by sending an email to You shall be liable to indemnify HEART, FAITH & STRENGTH due to any loss suffered by it due to such unauthorized use of your account and password.

HEART, FAITH & STRENGTH makes all User information accessible to its employees, agents or partners and third parties only on a necessity basis, and binds only its employees to strict confidentiality obligations.

Notwithstanding the above, HEART, FAITH & STRENGTH is not responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, HEART, FAITH & STRENGTH shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of HEART, FAITH & STRENGTH including but not limited to, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.



HEART, FAITH & STRENGTH may update this Privacy Policy at any time, with or without advance notice. In the event there are significant changes in the way HEART, FAITH & STRENGTH treats User’s personally identifiable information, or in the Privacy Policy itself, HEART, FAITH & STRENGTH will display a notice on the Website or send Users an email, as provided for above, so that you may review the changed terms prior to continuing to use the Services. As always, if you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact to deactivate your account. Unless stated otherwise, HEART, FAITH & STRENGTH’s current Privacy Policy applies to all information that HEART, FAITH & STRENGTH has about you and your account.

If a User uses the Services or accesses the Website after a notice of changes has been sent to such User or published on the Website, such User hereby provides his/her/its consent to the changed terms.



The contents of this site are the exclusive property of HEART, FAITH & STRENGTH and may not be copied, distributed, displayed, altered or modified, reproduced, or transmitted, in any form or by any means including, but not limited to, electronic, photocopy, or otherwise, without the prior written permission of HEART, FAITH & STRENGTH. The corporate and product names, slogans, logos, and other content contained on this site are the registered or unregistered trademarks or service marks of HEART, FAITH & STRENGTH or are used by HEART, FAITH & STRENGTH with the permission of their owners. The use, copying, or alteration of any Trademark without the express prior written consent of HEART, FAITH & STRENGTH or, where applicable, the registered owner's express prior written consent is strictly prohibited. The Trademarks are protected under the Trademark Act and by state or common law.



HEART, FAITH & STRENGTH strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the HEART, FAITH & STRENGTH Website and Services are not intended for use by minors, HEART, FAITH & STRENGTH respects the privacy of minors who may inadvertently use the internet or the mobile application.



You acknowledge that this Privacy Policy is a part of the Terms and Conditions of the Website

and the other Services, and you unconditionally agree that becoming a User of the Website and its Services signifies your:

assent to this Privacy Policy, and

consent to HEART, FAITH & STRENGTH using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy.

Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms and Conditions.



This section applies to you if you are a resident of the state of California and provides additional information about how we collect, use, disclose and otherwise process Personal Information of individual residents of the state of California within the scope of the California Consumer Privacy Act of 2018 ("CCPA"). In addition to our Personal Information processing activities relating to our Services, this section also addresses Personal Information we may process offline.

For purposes of this section, "Personal Information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include information that is made publicly available from government records, that is aggregated such that it is not capable of being associated with you, or that is otherwise excluded from the CCPA's scope. This section also does not apply to information relating to our employees, contractors, applicants and other personnel.



We hope this policy responds to your questions about our collection, use, and disclosure of your personal data. If you have questions or complaints regarding this Policy, please ensure to contact HEART, FAITH & STRENGTH first online via our support page. You can as well reach us with email at We will respond to your inquiry at our earliest opportunity. We appreciate your concerns and will seek to resolve any concerns and disputes. Thanks for reading. Hope we made you feel a little more comfortable about using our website.

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